Last Updated: October 11, 2026

XactBuilt Construction Inc. (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, request a project estimate, communicate with us, or receive our construction and remodeling services.

1. Information We Collect

We may collect the following information directly from you through website forms, phone calls, text messages, emails, and project communications:

Your name, phone number, and email address.

Your city, property address, or ZIP code.

The type of project you are considering, including ADU construction, garage conversions, additions, remodeling, or other construction services.

Project descriptions, photos, drawings, budget preferences, scheduling information, and other details you voluntarily provide.

Records of estimates, appointments, agreements, projects, and communications.

Communication preferences and records of text-message consent and opt-out requests.

Our website and service providers may also automatically collect technical information, such as your IP address, browser and device type, pages visited, and interactions with website features.

Please do not submit Social Security numbers, payment card details, or other sensitive information through general inquiry forms.

2. How We Use Information

We use personal information to:

Respond to inquiries and project estimate requests.

Discuss your property, project goals, and construction or remodeling needs.

Prepare estimates and coordinate project planning.

Schedule consultations, site visits, and requested services.

Provide services and communicate about ongoing projects.

Send appointment reminders, project updates, and customer-support communications.

Send promotional communications when you have provided any required consent.

Maintain business records and communication preferences.

Operate, maintain, and protect our website and business systems.

Meet legal obligations, enforce agreements, and resolve disputes.

3. How We Disclose Information

We may disclose information as reasonably necessary to:

Service providers: Providers supporting website hosting, forms, customer relationship management, communications, document storage, and business operations.

Project professionals: Designers, engineers, subcontractors, suppliers, and permitting authorities involved in an estimate or project you request.

Legal and safety purposes: Authorities or other recipients when required by law or reasonably necessary to protect rights, investigate fraud, or address security concerns.

Business transfers: Relevant parties in a merger, acquisition, or transfer of business assets, subject to applicable privacy obligations.

Your directions: Other recipients when you request or authorize a disclosure.

We do not sell your personal information for money. The restrictions on mobile information and text-message consent in Section 4 apply to the disclosures described above.

4. Text Messages and Communication Preferences

If you opt in, XactBuilt Construction Inc. may send text messages about your inquiries, estimates, appointments, projects, and customer-support requests. Promotional text messages require separate marketing consent.

Submitting an inquiry or providing a phone number does not, by itself, authorize marketing text messages. Text-message consent is optional and is not a condition of requesting an estimate or purchasing services.

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages. A confirmation message may be sent to acknowledge your request. Reply HELP for assistance, or call (562) 318-9519.

We do not provide mobile information to third parties or affiliates for their own marketing or promotional purposes. Providers supporting customer service or message delivery may process information on our behalf. Text-message opt-in records and consent are not provided to other businesses for their own use.

To stop promotional emails, use the unsubscribe instructions in the message or contact us. We may still send necessary project, transaction, or administrative communications through an appropriate channel, subject to applicable law and your preferences.

5. Website Hosting, Cookies, and Third-Party Features

Our website and lead forms use GoHighLevel for hosting, form processing, customer relationship management, and related business functions. These services may use cookies or similar technologies to support website functionality, security, and technical operations.

Our website may include third-party features, such as maps, review displays, or links to external websites. These providers may collect technical information and use cookies when their content loads or you interact with it. They may collect information about your activity over time and across other websites under their own privacy policies.

You can manage or delete cookies through your browser settings. Blocking cookies may affect website features. Cookie settings do not prevent us from receiving information you voluntarily submit.

Do Not Track: Our website does not currently change its information collection practices in response to browser “Do Not Track” signals. This does not replace any obligation to honor legally recognized opt-out preference signals, including Global Privacy Control where applicable.

6. Information Retention

We retain information for as long as reasonably needed for the purposes described in this policy. Retention periods depend on the nature of the information, our relationship with you, project and warranty needs, legal and recordkeeping requirements, and dispute-resolution obligations.

We may retain limited consent and opt-out records to document communication preferences and avoid contacting people who have opted out.

7. Information Security

We use reasonable administrative and technical safeguards designed to protect personal information. No website, storage system, or method of transmission is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information you have provided. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations, complete requested services, or resolve disputes.

Depending on applicable law and whether it applies to our business, you may have additional rights, including the right to know how information is collected and disclosed, receive a copy, opt out of its sale or sharing for targeted advertising, or limit certain uses of sensitive personal information.

We will handle requests as required by applicable law and will not unlawfully discriminate against you for exercising privacy rights.

Call (562) 318-9519 to make a privacy request. Identify your request as a privacy matter and provide enough information for us to locate the relevant records. Do not send sensitive identity documents through a general website form.

9. Children’s Privacy

Our website and services are intended for adults arranging construction or remodeling projects. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and address it.

10. Changes to This Policy

We may update this Privacy Policy as our practices, services, or legal obligations change. We will post the revised policy on this page and update the “Last Updated” date. If additional notice or consent is required by law, we will provide it.

11. Contact Us

For privacy questions, communication preferences, or requests concerning your personal information, contact:

XactBuilt Construction Inc.
Whittier, California
Phone: (562) 318-9519